This Cookies Policy explains how NetBet Casino, operated by NetBet Enterprises Ltd. (Ewropa Business Centre, Level 3, Suite 704, Office A, Dun Karm Street, Birkirkara, BKR 9034, Malta), uses cookies and related tracking technologies on our platform at https://netbet-casinouk.com/. It covers what cookies are, why we use them, what data they collect, how long that data is retained and the controls available to you as a user.
This policy should be read alongside our Privacy Policy, which provides a fuller explanation of how we process your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By continuing to use the NetBet Casino platform after being presented with our cookie consent banner, you consent to the use of non-essential cookies as described in this policy. You may withdraw or adjust that consent at any time.
For any questions about our use of cookies, contact us at [site_email].
1. What Are Cookies
Cookies are small text files placed on your device — computer, smartphone or tablet — when you visit a website. They allow the site to recognise your device on return visits, remember your preferences and maintain a consistent, functional experience across sessions.
In addition to cookies, NetBet Casino may use the following related tracking technologies:
- Web beacons — small transparent images embedded in pages or emails that record when content is viewed
- Local storage — data saved in your browser that persists between sessions, used for preference retention
- Session storage — temporary data that is cleared automatically when you close your browser tab
- Pixel tags — tracking codes embedded in pages or marketing materials, used for analytics and advertising measurement
Where this policy refers to "cookies", the same principles apply to all of the above technologies unless stated otherwise.
2. Why NetBet Casino Uses Cookies
NetBet Casino uses cookies for the following purposes:
- Platform operation — maintaining your login session, managing server load and enabling secure access to your account
- Security and fraud prevention — detecting suspicious activity, verifying your identity during transactions and protecting against unauthorised access
- Performance monitoring — measuring page load times, identifying errors and assessing platform stability
- Personalisation — remembering your game preferences, display settings, language and currency choices
- Analytics — understanding how players navigate the platform, which features are used most and where improvements are needed
- Responsible gambling compliance — tracking session activity to support the player protection tools required under UKGC licensing conditions
- Marketing — delivering relevant promotional content and measuring the effectiveness of our campaigns, where you have given consent
Important: Blocking all cookies will prevent you from logging in and using the NetBet Casino platform. If you wish to limit tracking, we recommend disabling only third-party and marketing cookies while keeping essential cookies active.
3. Types of Cookies Used by NetBet Casino
3.1 Essential Cookies
Essential cookies are strictly necessary for the NetBet platform to function. They cannot be disabled without losing access to core features of the site.
Essential cookies are used to:
- Authenticate your identity and maintain your login session
- Remember your language, currency and region settings
- Enable secure payment transactions and cashier functionality
- Manage server load balancing across our infrastructure
- Support fraud detection and session security protocols
These cookies do not require your consent and are active at all times while you use the platform. They do not collect data used for marketing or analytics purposes.
3.2 Performance and Analytics Cookies
Performance cookies collect anonymous, aggregated information about how users interact with the NetBet platform. This data is used exclusively to improve functionality and user experience.
Data collected by performance cookies includes:
- Pages visited and time spent on each
- Error messages encountered during navigation
- Device type, browser version and screen resolution
- The website or link that directed you to NetBet (referral source)
- Session duration and navigation patterns
| Analytics Provider | Purpose |
|---|---|
| Google Analytics | Traffic analysis and user behaviour reporting |
| Hotjar | Heatmaps and anonymised session recordings |
| Mixpanel | Event tracking and conversion funnel analysis |
Performance cookies do not identify you personally. All data processed by these tools is anonymised and aggregated before analysis.
3.3 Functional Cookies
Functional cookies enable the platform to remember choices you have made in order to provide a more personalised experience. They are not essential to platform operation but improve usability across sessions.
Functional cookies remember:
- Game display preferences (grid view or list view)
- Recently played games
- Volume and sound settings
- Your preferred deposit method
- Notification and communication preferences
If functional cookies are disabled, the platform will continue to operate but will not retain your preferences between sessions.
3.4 Marketing and Advertising Cookies
Marketing cookies are used to deliver promotional content relevant to your interests, both on the NetBet platform and on third-party websites. These cookies are only placed with your explicit consent.
Marketing cookies are used to:
- Track which pages, games and promotions you view during a session
- Build an anonymised interest profile to inform advertising decisions
- Deliver targeted advertisements on external platforms and networks
- Measure the performance and reach of marketing campaigns
- Limit the frequency with which you are shown a particular advertisement
You may withdraw consent for marketing cookies at any time through the cookie consent banner or your account settings. Doing so does not affect your ability to play, deposit or withdraw.
4. Cookie Duration and Retention Periods
Cookies set on the NetBet platform are retained for the following periods:
| Cookie Type | Typical Retention Period |
|---|---|
| Session cookies | Deleted when you close your browser |
| Essential (persistent) | 1–12 months |
| Performance / Analytics | 6–24 months |
| Functional | 1–12 months |
| Marketing | 30 days to 13 months |
Session cookies are temporary and are removed automatically at the end of each browsing session. Persistent cookies remain on your device until they expire or until you delete them manually through your browser or device settings.
5. Third-Party Cookies and Data Sharing
5.1 Third-Party Services That Set Cookies
NetBet Casino integrates with third-party services that may set their own cookies on your device when you use our platform. These include:
- Analytics providers — Google Analytics, Hotjar and Mixpanel, which track usage behaviour in anonymised form
- Payment processors — cookies set during deposit and withdrawal flows for transaction security and fraud detection
- Game software providers — game studios whose titles load within the NetBet environment may set session cookies required for game operation
- Advertising networks — partners who deliver targeted advertising on external platforms, subject to your marketing cookie consent
- Social media integrations — if present on the platform, social sharing tools may set cookies linked to your social media accounts
Each third-party provider operates under its own privacy and cookie policy. NetBet Casino is not responsible for the content of third-party policies, but we require all data processing partners to meet standards consistent with UK GDPR through binding data processing agreements.
5.2 Data Shared with Third Parties
Data shared with third parties is limited strictly to what is necessary for each service:
| Recipient | Data Shared | Legal Basis |
|---|---|---|
| Analytics providers | Anonymised usage data | Legitimate interest |
| Payment processors | Transaction data (PCI DSS compliant) | Contractual necessity |
| Advertising networks | Browsing behaviour (with consent) | Consent |
| Game providers | Session data for game operation | Contractual necessity |
| Regulatory bodies | Required compliance data | Legal obligation |
NetBet Casino does not sell personal data to third parties under any circumstances.
5.3 International Data Transfers
Some third-party analytics and advertising providers process data outside the United Kingdom. Where this occurs, NetBet Enterprises Ltd. ensures appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO) or reliance on UK adequacy regulations where applicable.
6. Managing and Disabling Cookies
6.1 Cookie Consent Banner
When you first visit the NetBet Casino platform, a cookie consent banner allows you to accept, reject or customise non-essential cookies. You can return to these preferences at any time via the cookie settings link in the website footer.
6.2 Browser Cookie Controls
All major browsers provide controls to manage, block or delete cookies. Instructions for the most commonly used browsers are as follows:
Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data → select your preferred blocking level or manage exceptions by site.
Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection → choose Standard, Strict or Custom → manage exceptions as required.
Safari (macOS): Preferences → Privacy → enable "Prevent cross-site tracking" → Manage Website Data to view and delete stored cookies.
Microsoft Edge: Settings → Cookies and Site Permissions → Manage and Delete Cookies and Site Data → select your blocking preference and add exceptions.
6.3 Mobile Device Controls
iOS Safari: Settings → Safari → Block All Cookies (toggle) | Settings → Safari → Clear History and Website Data.
Android Chrome: Chrome menu → Settings → Site Settings → Cookies → select your preferred option.
NetBet Mobile App: The NetBet app uses equivalent tracking technologies. App-level tracking can be managed through your device's privacy or app permissions settings.
6.4 Effect of Disabling Cookies
The following table summarises the effect of disabling each cookie category:
| Cookie Type | Effect If Disabled |
|---|---|
| Essential | You will not be able to log in or use the platform |
| Performance | Platform continues to function; NetBet loses anonymised analytics data |
| Functional | Platform continues to function; preferences will not be saved between sessions |
| Marketing | No targeted advertising; generic or no promotional content may still appear |
Recommended setting: For the best balance between privacy and usability, keep essential and functional cookies enabled while blocking third-party marketing and analytics cookies.
7. Cookie Security
NetBet Casino applies the following measures to protect data collected through cookies:
- All cookie data transmitted between your device and our servers is protected by SSL/TLS encryption
- Sensitive cookie data is stored on secure servers with physical and logical access controls
- Internal access to analytics and tracking data is restricted to authorised personnel only, and all access is logged and audited
- Staff with access to cookie-related data receive mandatory data protection training
- All third-party data processors are subject to binding data processing agreements that require equivalent security standards
- We conduct regular security reviews and penetration testing of our platform infrastructure
8. Your Rights Regarding Cookie Data
Under UK GDPR and the Data Protection Act 2018, you have the following rights in relation to personal data collected through cookies on the NetBet platform:
| Right | How to Exercise It |
|---|---|
| Right to withdraw consent | Adjust preferences via the cookie consent banner or account settings at any time |
| Right of access | Submit a Subject Access Request to [site_email]; we will respond within 30 days |
| Right to erasure | Request deletion of personal data via [site_email], subject to regulatory retention obligations |
| Right to data portability | Request your data in a structured, machine-readable format via [site_email] |
| Right to object | Object to data processing for marketing purposes via account settings or [site_email] |
| Right to restriction | Request that processing of your data be limited to specific purposes via [site_email] |
For all formal data requests, please contact our Data Protection Officer at [site_email]. We will acknowledge your request within 5 working days and aim to resolve it within 30 calendar days.
If you are not satisfied with our response, you may escalate your complaint to the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Helpline: 0303 123 1113
9. Changes to This Cookies Policy
NetBet Casino reserves the right to update this Cookies Policy at any time to reflect changes in technology, regulation or our use of tracking tools. Where updates are material, we will notify registered users by email and display a revised consent banner on the platform.
The current version of this policy is always available at https://netbet-casinouk.com//cookies-policy. The date at the top of this page indicates when it was last revised.
10. Contact
For any questions about our use of cookies or to exercise your data rights, please contact us:
Email: [site_email] Postal address: Ewropa Business Centre, Level 3, Suite 704, Office A, Dun Karm Street, Birkirkara, BKR 9034, Malta Phone: 44 (0) 203 608 6024
18+ only. NetBet Casino is licensed and regulated by the UK Gambling Commission (Account No. 39170) and the Malta Gaming Authority (Licence No. MGA/B2C/126/2006). | [casino_legal_badge] BeGambleAware.org | GamCare.org.uk